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Data Privacy Policy

Ovi999 com's Privacy Policy

Your personal data matters to us. This policy clearly explains how we collect, use, and protect your information — with full transparency.

Last Updated: January 2026 | Reading time: approximately 7 minutes
Table of Contents
Our Commitment: ovi999 com takes your privacy seriously. We never sell your personal information to third parties. Read this privacy policy to stay informed about how your data is handled.
1. Introduction

ovi999 com (hereinafter referred to as "we", "us", or "the platform") is an online gaming and betting service provider. We believe every user should have full control over their personal data.

This Privacy Policy explains in detail — ovi999 comWhat information we collect when you register or use our services, why we collect it, how it is used, and how securely it is stored.

By using this platform, you agree to this Privacy Policy. If you do not agree with any of its terms, please discontinue use of the platform.

Applicability: This policy applies to the ovi999 com website, mobile app, and all related services.
2. What Information We Collect

ovi999 com May collect the following types of information:

Data Type Example Reason for Collection
Identity-Related Name, date of birth, national ID Identity Verification & Age Confirmation
Contact Information Mobile number, email address Account Communications & Security Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser, operating system Security & Service Improvement
Usage-Related Game history, bet amounts, login times Responsible Gaming Monitoring
Location Data Country & Region (IP-based) Restricted Region Detection

We only collect information that is genuinely necessary to provide our services. Requesting unnecessary or excessive data goes against our policy.

3. How We Use Your Information

ovi999 com Your information is used for the following purposes:

  • Account Management: Registration, login, password recovery, and profile updates.
  • Payment Processing: Verifying and processing deposit and withdrawal requests.
  • Identity Verification (KYC): Age and identity verification to comply with national laws and licensing requirements.
  • Security Assurance: Prevention of fraud, money laundering, and unauthorized access.
  • Customer Support: Resolving your questions, complaints, and requests.
  • Personalized Experience: Displaying bonuses and offers based on your preferences.
  • Responsible Gaming: Detecting unusual gaming behavior and providing appropriate assistance.
  • Legal Obligations: Storing and reporting data as required by regulatory authorities.
Marketing Communications: You can opt out of promotional emails/SMS at registration or at any time afterwards. Core service notifications cannot be disabled, as they are essential to the security of your account.
4. Data Sharing & Disclosure

ovi999 com Your personal information is never sold. However, there are certain circumstances in which data may be shared with trusted parties:

  • Payment Providers: Approved payment gateways, including bKash and Nagad, receive the information necessary to process transactions. They each operate under their own privacy policies.
  • Game Software Providers: Session data required during gameplay may be shared with third-party game providers.
  • Identity Verification Service: As part of the KYC process, a licensed verification agency may verify your identity documents.
  • Legal Obligations: Data may be disclosed in response to a court order, government investigation, or regulatory authority request.
  • Fraud Prevention: Limited data verification may be carried out against industry-wide fraud prevention databases.
Important: All third parties with whom data is shared operate under strict confidentiality agreements and may only use the data for the specific purpose it was shared for.
5. Cookies & Tracking Technologies

ovi999 com Uses cookies and similar technologies to operate the website. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens — essential for the website to function Cleared at end of session
Functional Cookies Remembering language preferences and game settings 30 Days
Analytics Cookies Understanding which pages get the most traffic and improving them accordingly 90 days
Security Cookies Detecting unauthorized access and bot activity 1 year

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the website.

6. Data Security

ovi999 com Industry-leading technology and practices are used to protect your data. Our security framework includes:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • End-to-End Encryption: Sensitive data remains encrypted even while stored.
  • Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
  • Firewall & DDoS Protection: Protection at the server and network level.
  • Regular Security Audits: Regular penetration testing and security audits conducted by independent third parties.
  • Restricted Access: Staff can only access the information required for their specific role.
  • Data Backup: Secure encrypted backups are taken on a regular basis.
What you should do: Use a strong password, never share it with anyone, and report any suspicious activity to us immediately. We will never ask for your password by phone or email.

That said, no method of transmission over the internet is 100% secure. In the event of a data breach, we will notify the relevant authorities and affected users within the legally required timeframe.

7. Data Retention Period

We retain your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration your account is active, and for a minimum of 5 years after closure (as required by law).
  • Transaction History: Financial transaction data is retained for up to 7 years.
  • KYC Documents: ID document copies are retained for a maximum of 5 years.
  • Gaming Logs: Game history and betting records are retained for up to 2 years.
  • Support Conversations: Retained for up to 1 year after the issue is resolved.
  • Marketing Preferences: Opt-out records are kept permanently to ensure no further contact is made by mistake.

Once the retention period expires, data is securely deleted or anonymized.

8. Your Data Rights

ovi999 comYou have the following rights regarding your personal data on:

1
Right to Access You can request to see what information we hold about you at any time, and we will respond within 30 days.
2
Right to Rectification If any of your information is incorrect or incomplete, you can request a correction and we will update it promptly.
3
Right to Erasure In certain circumstances, you may request that your data be deleted. Data held under legal obligations may not always be eligible for deletion.
4
Right to Restrict Processing You may request that the processing of your data be restricted to specific purposes.
5
Right to Data Portability You can request a copy of your data in a standard, portable format.
6
Right to Object You can opt out of your data being used for marketing purposes at any time.
To submit a request: Please contact our support team. Once your identity is verified, you will receive a response within 30 business days.
9. Protection of Minors

ovi999 comServices on are intended for users aged 18 and above. We do not knowingly collect any information from minors.

  • If any user is found to be a minor, all their data will be deleted immediately.
  • If a parent or guardian believes their child has created an account, please contact our support team immediately.
  • We use both technical and documentation-based methods to verify age.
10. Changes to the Privacy Policy

ovi999 com This Privacy Policy may be updated from time to time. When changes are made:

  • You will be notified of significant changes via email or an on-platform announcement.
  • The date of any changes will be clearly noted at the top of this page.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about any updates.

11. Contact Us

For any questions, complaints, or data requests related to our Privacy Policy, please get in touch with us:

Email
[email protected]
Response Time
Within 30 business days

Our Data Privacy Team accepts requests 7 days a week and works to resolve them as quickly as possible.

Why Trust Us

Protecting Your Information Our Commitment

Fully Encrypted Connection

Every connection you make to ovi999 com is secured with 256-bit SSL encryption. Your login credentials and financial data are always encrypted — no one can intercept them in transit.

Your data is never sold

We never sell your personal information to advertisers or third parties. Your data is used solely to provide our services — that is our core commitment.

Rigorous KYC Verification Process

Ovi999 com's KYC process verifies your identity to prevent fraud and illegal activity — it is done to protect your account and funds.

Regular Security Audits

Our systems undergo regular third-party security testing. Any vulnerabilities identified are addressed immediately to keep your data safe at all times.

Your Data, Your Control

You have full rights to view, correct, or delete your data at any time. Simply contact our support team to submit any data-related request.

Minimal Data Collection Policy

We believe in collecting only what's necessary. ovi999 com gathers only the information essential to providing its services — nothing more.

General FAQs

About Privacy Frequently Asked Questions

No. Your mobile number is used solely for account verification, security notifications, and payment processing. It is never shared with advertisers or third parties.

Copies of your national ID or passport are stored on encrypted servers and can only be accessed by authorized members of our licensed verification team when required. Documents are never shared with third parties.

Transaction and KYC data must be retained for 5–7 years due to legal obligations. However, marketing and personalization data is deleted after account closure. Contact support for more details.

Yes, you can opt out of promotional messages at any time — either through your profile settings or by contacting our support team. Please note that critical security and transaction notifications cannot be disabled.

We use IP addresses solely to identify a user's country and region — this is done to block access from restricted areas and to maintain platform security. Mobile GPS and precise geolocation are never tracked.

Yes. In the event of a data breach, we will notify the relevant authorities within the legally required timeframe and inform affected users via email or SMS. We will also clearly explain what steps you should take.
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